CVE-2025-49422 CRITICAL

CVE-2025-49422: WordPress Support Ticket Plugin <= 1.9 - Privilege Escalation Vulnerability

Vendor Themepassion
Product Support Ticket
Weakness CWE-266
Published August 20, 2025
Last update April 28, 2026
View on NVD All CVEs

CVSS base score

9.8/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality High
Integrity High

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

What the vulnerability does

01Description

Incorrect Privilege Assignment vulnerability in themepassion Support Ticket support-ticket allows Privilege Escalation.This issue affects Support Ticket: from n/a through <= 1.9.

Explanation of Vulnerability in Simple Terms

02Summary

Support Ticket versions 1.9 and earlier contain a privilege escalation vulnerability that allows unauthenticated attackers to gain full control of the application. The vulnerability stems from improper access control, enabling attackers to read, modify, and delete data without any credentials. Immediate patching is critical.

What an attacker can do

03Attacker Capabilities

Read, modify, and delete all data in the application without logging in.

Potential impact on your site

04Site Impact

Complete compromise of the support ticket system and any data it contains; attackers can impersonate users and destroy records.

Conditions required to exploit

05Prerequisites

Network access to the application; no authentication or user interaction required.

Key dates

06Disclosure timeline

August 20, 2025 CVE published
April 28, 2026 Record updated