CVE-2025-5957 MEDIUM

CVE-2025-5957: Guest Support – Complete customer support ticket system for WordPress <= 1.2.2 - Missing Authorization to Unauthenticated Ticket Deletion

Vendor Rcatheme
Product Guest Support
Weakness CWE-862 · Missing authorization
Published July 8, 2025
Last update April 8, 2026
View on NVD All CVEs

CVSS base score

5.3/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality None
Integrity Low

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

What the vulnerability does

01Description

The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.

Explanation of Vulnerability in Simple Terms

02Summary

Guest Support versions 1.2.2 and earlier lack proper authorization checks, allowing unauthenticated attackers to modify data on the site. The vulnerability requires no special access or user interaction. Site administrators should update to a version newer than 1.2.2 to prevent unauthorized modifications.

What an attacker can do

03Attacker Capabilities

Modify site data without authentication or permission.

Potential impact on your site

04Site Impact

Attackers can alter content or settings without logging in, potentially defacing or corrupting your site.

Conditions required to exploit

05Prerequisites

Network access to the site; no authentication required.

Key dates

06Disclosure timeline

July 8, 2025 CVE published
April 8, 2026 Record updated