CVSS base score
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N
What the vulnerability does
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Stored Cross-Site Scripting via ticket subjects in all versions up to, and including, 3.3.4 due to insufficient input sanitization and output escaping. This makes it possible for unauthenticated attackers to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.
Explanation of Vulnerability in Simple Terms
The ELEX WordPress HelpDesk & Customer Ticketing System plugin versions 3.3.4 and earlier contain a stored cross-site scripting (XSS) vulnerability. An attacker can inject malicious JavaScript that executes in the browsers of site administrators and other users who view affected pages. The vulnerability affects the plugin's scope across the site, potentially compromising user sessions and sensitive data.
What an attacker can do
Inject malicious JavaScript that runs in other users' browsers when they view the plugin's pages.
Potential impact on your site
Administrators and users viewing affected pages may have their sessions hijacked or credentials stolen.
Conditions required to exploit
No authentication or user interaction required; attacker can inject the payload remotely.
Key dates
External resources
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