CVE-2026-11399 MEDIUM

CVE-2026-11399: Helpdesk Support Ticket System for WooCommerce <= 2.1.6 - Insecure Direct Object Reference to Authenticated (Subscriber+) Arbitrary Ticket Response Deletion via 'id' Parameter

Vendor Wpcodefactory
Product Helpdesk Support Ticket System for WooCommerce
Weakness CWE-639 · IDOR
Published October 3, 2026
Last update October 3, 2026
View on NVD All CVEs

CVSS base score

4.3/10
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Confidentiality None
Integrity Low

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

What the vulnerability does

01Description

The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to delete arbitrary ticket responses belonging to other users by supplying any stsw_responses row ID to the deletion handler after obtaining the nonce from the admin footer.

Key dates

02Disclosure timeline

October 3, 2026 CVE published
October 3, 2026 Record updated

Related vulnerabilities

04Related CVE

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