CVE-2026-23977 HIGH

CVE-2026-23977: WordPress Helpdesk Support Ticket System for WooCommerce plugin <= 2.1.2 - Broken Access Control vulnerability

Vendor Wpfactory
Product Helpdesk Support Ticket System for WooCommerce
Weakness CWE-862 · Missing authorization
Published March 25, 2026
Last update April 28, 2026

CVSS base score

7.5/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality High
Integrity None

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

What the vulnerability does

01Description

Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Helpdesk Support Ticket System for WooCommerce: from n/a through <= 2.1.2.

Explanation of Vulnerability in Simple Terms

02Summary

The Helpdesk Support Ticket System for WooCommerce plugin does not properly check user permissions before allowing access to sensitive ticket data. An unauthenticated attacker can read support tickets and their contents without logging in or having any account. This affects all versions up to 2.1.2.

What an attacker can do

03Attacker Capabilities

Read support tickets and their contents without authentication.

Potential impact on your site

04Site Impact

Customer support tickets containing sensitive information are exposed to anyone on the internet.

Conditions required to exploit

05Prerequisites

Network access to the site; no authentication or user interaction required.

Key dates

06Disclosure timeline

March 25, 2026 CVE published
April 28, 2026 Record updated

Related vulnerabilities

08Related CVE