What the vulnerability does
01Description
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JoomSky JS Help Desk js-support-ticket allows Blind SQL Injection.This issue affects JS Help Desk: from n/a through <= 3.0.1.
Explanation of Vulnerability in Simple Terms
02Summary
JS Help Desk versions 3.0.1 and earlier contain a SQL injection vulnerability in a network-accessible function that requires low-level authentication. An attacker with a valid user account can inject malicious SQL commands to read sensitive data from the database, including information outside their normal access scope. The vulnerability also allows limited disruption of service availability.
What an attacker can do
03Attacker Capabilities
Read sensitive database records by injecting SQL commands through an authenticated request.
Potential impact on your site
04Site Impact
Unauthorized access to database contents, including user data and configuration details; potential service disruption.
Conditions required to exploit
05Prerequisites
Attacker must have a valid user account with low-level privileges on the site.
Key dates
06Disclosure timeline
February 20, 2026
CVE published
April 28, 2026
Record updated