CVE-2026-28289 CRITICAL

CVE-2026-28289: FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution

Vendor Freescout-Help-Desk
Product freescout
Weakness CWE-434 · Unrestricted file upload
Published March 3, 2026
Last update March 5, 2026

CVSS base score

10.0/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality High
Integrity High

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H

What the vulnerability does

01Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. A patch bypass vulnerability for CVE-2026-27636 in FreeScout 1.8.206 and earlier allows any authenticated user with file upload permissions to achieve Remote Code Execution (RCE) on the server by uploading a malicious .htaccess file using a zero-width space character prefix to bypass the security check. The vulnerability exists in the sanitizeUploadedFileName() function in app/Http/Helper.php. The function contains a Time-of-Check to Time-of-Use (TOCTOU) flaw where the dot-prefix check occurs before sanitization removes invisible characters. This vulnerability is fixed in 1.8.207.

Key dates

02Disclosure timeline

March 3, 2026 CVE published
March 5, 2026 Record updated