CVSS base score
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:L
What the vulnerability does
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JoomSky JS Help Desk js-support-ticket allows Blind SQL Injection.This issue affects JS Help Desk: from n/a through <= 3.0.3.
Explanation of Vulnerability in Simple Terms
JS Help Desk versions up to 3.0.3 contain a SQL injection vulnerability in a component accessible to authenticated users. An attacker with low-level access can inject malicious SQL commands to read sensitive data from the database, including information outside the vulnerable component. The vulnerability does not allow data modification but can degrade system availability.
What an attacker can do
Read sensitive data from the database, including information outside the help desk component.
Potential impact on your site
Unauthorized access to database contents, including user data, configuration, and other extensions' information.
Conditions required to exploit
Attacker must have a low-privilege user account on the Joomla site.
Key dates
External resources
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