CVE-2026-34837 MEDIUM

CVE-2026-34837: Zammad is miissing authorization in AI assistance controller for context data used in text tools

Vendor Zammad
Product zammad
Weakness CWE-862 · Missing authorization
Published April 8, 2026
Last update April 8, 2026

CVSS base score

5.3/10
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Confidentiality
Integrity

CVSS vector

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

What the vulnerability does

01Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, he REST endpoint POST /api/v1/ai_assistance/text_tools/:id contains an authorization failure. Context data (e.g., a group or organization) supplied to be used in the AI prompt were not checked if they are accessible for the current user. This leads to having data present in the AI prompt that were not authorized before being used. A user needs to have ticket.agent permission to be able to use the provided context data. This vulnerability is fixed in 7.0.1.

Key dates

02Disclosure timeline

April 8, 2026 CVE published
April 8, 2026 Record updated