CVE-2026-41902 CRITICAL

CVE-2026-41902: FreeScout's user invitation hash never expires: permanent unauthenticated account takeover if invite link leaks

Vendor Freescout-Help-Desk
Product freescout
Weakness CWE-613 · Insufficient session expiration
Published May 7, 2026
Last update May 8, 2026

CVSS base score

9.1/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality High
Integrity High

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

What the vulnerability does

01Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, the /user-setup/{hash} endpoint accepts a 60-character random invite_hash to set a new user's password. The endpoint performs no expiration check — the hash remains valid indefinitely until consumed. Combined with realistic hash-leakage scenarios (forwarded invite emails, HTTP referrer to external CDNs on the setup page, server-side log exposure, abandoned invite emails in shared inboxes), this enables unauthenticated permanent account takeover months or years after invite issuance. If the leaked invite was sent to an admin, the takeover yields admin access. This issue has been patched in version 1.8.217.

Key dates

02Disclosure timeline

May 7, 2026 CVE published
May 8, 2026 Record updated