CVE-2026-41906 HIGH

CVE-2026-41906: FreeScout: Conversation Change-Customer Cross-Mailbox Authorization Bypass

Vendor Freescout-Help-Desk
Product freescout
Weakness CWE-639 · IDOR
Published May 7, 2026
Last update May 8, 2026

CVSS base score

7.1/10
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Confidentiality Low
Integrity High

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N

What the vulnerability does

01Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.

Key dates

02Disclosure timeline

May 7, 2026 CVE published
May 8, 2026 Record updated

Related vulnerabilities

04Related CVE